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Active Incident

High Latency in AP-South-1

Last updated: 11:30:15 AM UTC

Component Health

Video Ingest (RTMP/SRT)

Handles incoming streams

90 days agoToday
99.98% uptime
Operational

Edge Delivery (CDN)

Global playback

90 days agoToday
99.99% uptime
Operational

API & Webhooks

Developer control plane

90 days agoToday
99.97% uptime
Operational

Dashboard

The web UI

90 days agoToday
99.95% uptime
Operational

VOD Transcoding

Processing queue

90 days agoToday
99.82% uptime
Degraded Performance

Global Edge Network

Americas

US-East (Virginia)
Operational
US-West (Oregon)
Operational
SA-East (São Paulo)
Operational

Europe

EU-Central (Frankfurt)
Operational
EU-West (London)
Operational
EU-North (Stockholm)
Operational

Asia Pacific

AP-South (Mumbai)
Degraded Performance
AP-Southeast (Singapore)
Operational
AP-Northeast (Tokyo)
Operational

System Metrics

API Response Time

Last 24 hours

45ms

Average

70ms50ms30ms

Stream Success Rate

Last 24 hours

99.99%

Target: 99.99%

100%99.95%99.9%

Incident History

December 29, 2025

Elevated Latency in AP-South Region

Resolved
14:32 UTCResolved

All systems have returned to normal. Root cause was identified as a network congestion issue with our upstream provider.

13:45 UTCMonitoring

We have implemented a fix and are monitoring the situation.

12:15 UTCInvestigating

We are investigating reports of elevated latency in the AP-South region.

December 28, 2025

Scheduled Maintenance: Database Upgrade

Completed
06:00 UTCCompleted

The maintenance window has concluded. All systems are nominal.

04:00 UTCIn Progress

Maintenance has begun. Expected duration: 2 hours.

December 20, 2025

API Rate Limiting Adjustments

Completed
10:00 UTCCompleted

Rate limits have been increased for Enterprise tier customers.